E5C — Input voltage is too high

What does E5C mean?

The input voltage supplied to the Washing Machine is excessively high, causing the cycle to stop and the door to lock.

• A faulty inverter board.
• The mains voltage supplied to your home is too high.

Click steps to track your progress.

1. 1

   Turn the program selector to '0' or OFF to reset the appliance.

2. 2

   Unplug the Washing Machine from the power outlet immediately to prevent potential damage.

3. 3

   Measure the mains voltage at the outlet using a voltmeter if you are qualified and it is safe to do so.

4. 4

   If the mains voltage is confirmed to be too high, contact an electrician. If the voltage is normal, contact an authorized service technician for machine inspection.