E96 — Incongruence between hardware version and configuration

What does E96 mean?

There is an inconsistency between the Washing Machine's hardware version and its stored configuration data. This blocks the appliance's operation.

• Incorrect configuration data.
• A faulty main board or circuit board.

Click steps to track your progress.

1. 1

   Turn the program selector to '0' or OFF to reset the appliance. All LEDs may light up.

2. 2

   Unplug the Washing Machine from the power outlet for at least 30 seconds.

3. 3

   Plug the machine back in and attempt to select a program.

4. 4

   If the error persists, contact an authorized service technician as this may require reprogramming or replacement of the control board.