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Purple LED

Purple LED - Waiting for authentication or reserved

Zaptec · Go 2

What does Purple LED mean?

The charging station is waiting for you to authenticate before it can start charging, or it has been reserved for a different user.

Common Causes

  • Authentication required
  • Charger reserved by another user
  • Authentication failed

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Open the Zaptec app on your smartphone and initiate a charging session.

  2. 2

    Tap your registered RFID key against the charger's reader to authenticate.

  3. 3

    If using an RFID key, ensure it is correctly registered in the Zaptec app for your user profile.

Browse all codes in this manual (25)
Verified technical data. Last updated: April 2026

Related Faults

Auth deniedDisplay: Authentication deniedBlue LEDBlue LED - Firmware update in progressCable stuckCharging cable cannot be removed from Zaptec Go 2
Source: Zaptec Go 2
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