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Purple light

Purple light — Waiting for installer configuration

Zaptec · Go 2

What does Purple light mean?

The charging station displays a purple light when it is ready to be set up by a certified installer. It needs initial configuration before it can be used for charging.

Common Causes

  • New installation not yet configured
  • Charger reset to factory settings

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Ensure an authorised installer is scheduled to configure the unit.

  2. 2

    Wait for the installer to complete the setup process according to the Zaptec installation guide.

  3. 3

    Do not attempt to operate the charger until configuration is complete.

Browse all codes in this manual (25)
Verified technical data. Last updated: April 2026

Related Faults

Auth deniedDisplay: Authentication deniedBlue LEDBlue LED - Firmware update in progressCable stuckCharging cable cannot be removed from Zaptec Go 2
Source: Zaptec Go 2
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