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11

sensor fault BT11 — Condenser out sensor not connected or defective

NIBE · Heat Pumps

What does 11 mean?

The BT11 sensor, which measures the condenser outlet temperature, is not connected or defective. When this alarm occurs, the compressor is blocked.

Common Causes

  • BT11 sensor is disconnected or has a loose wire.
  • The sensor itself is faulty or physically damaged.
  • Electrical issue affecting the sensor's reading.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Turn off the Heat Pump at its main power supply.

  2. 2

    Inspect the BT11 sensor and its associated wiring for any loose connections or damage.

  3. 3

    Ensure the sensor is correctly installed in the condenser outlet.

  4. 4

    Restore power to the Heat Pump and check if the alarm clears.

  5. 5

    If the alarm persists, contact a qualified service technician for diagnosis and repair.

Browse all codes in this manual (60)
Verified technical data. Last updated: April 2026

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Source: NIBE Heat Pumps
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