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25

sensor fault BT25 — Heat medium return external sensor not connected or defective

NIBE · Heat Pumps

What does 25 mean?

The BT25 sensor, monitoring the external heating medium return, is not connected or defective. This will block any external additives.

Common Causes

  • BT25 sensor is disconnected or has loose wiring.
  • Faulty sensor unit.
  • Wiring or connection issues with the external additive system.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Power off the Heat Pump at the main breaker.

  2. 2

    Inspect the BT25 sensor connections for security and any damage.

  3. 3

    Verify that the external additive system is correctly installed and connected.

  4. 4

    Restore power to the Heat Pump and check if the alarm is resolved.

  5. 5

    If the alarm remains active, professional diagnosis may be necessary.

Browse all codes in this manual (60)
Verified technical data. Last updated: April 2026

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Source: NIBE Heat Pumps
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