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7E

Error 7E - Silver Care Kit failure

Samsung · Washing Machines

What does 7E mean?

A fault has been detected in the Silver Care Kit or its associated control board (Silver Care PCB), which is responsible for the silver ion sterilization feature.

Common Causes

  • Faulty Silver Care PCB
  • Issue with the Main PCB
  • Loose wire harness connection to the Silver Care Kit

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Turn off the washing machine and unplug it from the power outlet.

  2. 2

    Wait for several minutes, then plug the machine back in.

  3. 3

    If the Silver Care feature is optional, try disabling it in the settings if possible (refer to your user manual).

Browse all codes in this manual (95)
Verified technical data. Last updated: April 2026

Related Faults

1Diagnostic Code 1 - Water level does not drop11Error 11 (FAiL) - EEPROM fault, program settings reset1C1C — Water Level sensor is not working properly.
Source: Samsung Washing Machines
Open Manual (Page 24)Search more codes in this manual