9C1 — Over Voltage Error, electronic control needs checking.

What does 9C1 mean?

This code indicates an over-voltage error, suggesting that the electronic control system of the washer may need to be checked. It is often related to power supply issues.

• Improper or unstable power supply voltage
• Electrical surge or fluctuation

Click steps to track your progress.

1. 1

   Check if power is supplied properly to the washing machine.

2. 2

   Turn off the washer, unplug it from the wall outlet, wait one minute, and then plug the washer in again.

3. 3

   If the information code remains after restarting, contact a Samsung customer service center for further assistance.