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9C2

9C2 — Low voltage detected.

Samsung · Washing Machines

What does 9C2 mean?

This code indicates that the washer has detected a low voltage condition. This often points to an issue with the power connection.

Common Causes

  • Power cord is not fully plugged in
  • Insufficient voltage from the power outlet
  • Loose electrical connection

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Check if the power cord is securely plugged into the electrical outlet.

  2. 2

    Turn off the washer, unplug it from the wall outlet, wait one minute, and then plug the washer in again.

  3. 3

    If the information code remains after restarting, contact a Samsung customer service center for support.

Browse all codes in this manual (95)
Verified technical data. Last updated: April 2026

Related Faults

1Diagnostic Code 1 - Water level does not drop11Error 11 (FAiL) - EEPROM fault, program settings reset1C1C — Water Level sensor is not working properly.
Source: Samsung Washing Machines
Open Manual (Page 58)Search more codes in this manual