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Add Door Open

Add Door not detected as closed and locked

Samsung · Washing Machines

What does Add Door Open mean?

An error is displayed because the 'Add Door' (a small access door on some models for adding items mid-cycle) is not securely closed and locked, preventing the wash cycle from continuing.

Common Causes

  • The Add Door is not fully closed or its locking mechanism is not engaged

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Ensure the Add Door is completely shut.

  2. 2

    Push the Add Door firmly until it clicks into its locked position.

  3. 3

    Verify that no items are obstructing the Add Door from closing properly.

Browse all codes in this manual (95)
Verified technical data. Last updated: April 2026

Related Faults

1Diagnostic Code 1 - Water level does not drop11Error 11 (FAiL) - EEPROM fault, program settings reset1C1C — Water Level sensor is not working properly.
Source: Samsung Washing Machines
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