Samsung · Washing Machines
This code indicates that the washer door is open during operation. It can also appear if the Child Lock function is active and the lid is opened, potentially with an alarm sound. If the water level is above safe levels, the washer may start to drain water automatically.
Click steps to track your progress.
Ensure the door is properly closed and latched until you hear a click or it feels secure.
Check that no laundry items or obstructions are caught in the door opening.
If Child Lock is active, deactivate it by pressing and holding Temp. and Water Level simultaneously for at least 3 seconds to cancel the 'dC' mode.