Error dc (Code 10) - Unbalanced load detected

What does dc mean?

The washing machine has detected an unbalanced load during the final spin cycle. This causes excessive vibration and prevents the drum from reaching high spin speeds.

• Laundry is unevenly distributed in the drum
• Too small a load (e.g., one heavy item)
• Washing machine is not level

Click steps to track your progress.

1. 1

   Open the washer door and manually redistribute the laundry inside the drum.

2. 2

   Ensure the washer is placed on a firm, level surface and that all four feet are making contact.

3. 3

   Avoid washing single, heavy items, or add other items to balance the load.