Samsung · Washing Machines
The manual suggests checking if the 'E2' button is pressed, implying that a stuck or accidentally activated button might be interfering with normal washing machine operation.
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Visually inspect the control panel to see if any buttons appear to be stuck or jammed, especially one marked 'E2'.
Gently press and release all buttons on the control panel to ensure none are physically stuck.
Turn off the washing machine, unplug it from the power outlet, and wait for 1 minute.
Plug the machine back in and then try to start a cycle, observing if the 'E2' message disappears.