Samsung · Washing Machines
The washing machine tried to lock the door three times but was unsuccessful. The cycle cannot start until the door is securely locked.
Click steps to track your progress.
Ensure the door is fully closed and latched. Try opening and closing it firmly.
Check for any laundry or foreign objects caught between the door and the door frame.
Turn off the washer, wait a minute, and turn it back on to reset the system.