Frozen components — Spin basket or hoses are frozen.

What does Frozen components mean?

Water supply or drainage may be affected if the spin basket, drain hose, or supply hoses are frozen due to low temperatures. This can prevent the washer from operating correctly.

• Cold ambient temperature
• Water freezing inside the water supply hoses
• Water freezing inside the drain hose
• Water freezing in the spin basket

Click steps to track your progress.

1. 1

   Disconnect the water supply and drain hoses, then soak them in warm water to thaw.

2. 2

   Fill the spin basket with warm water and let it sit for about 10 minutes to melt any ice.

3. 3

   Place a hot towel on the drain hose connector to thaw it.

4. 4

   Reconnect the water supply and drain hoses and check for proper water flow.