Samsung · Washing Machines
This code suggests a high-temperature heating check issue, possibly related to the washer's heating element or temperature sensor. A reset may clear a temporary fault.
Click steps to track your progress.
Turn off the washer completely.
Unplug the washer from the power outlet and wait one minute.
Plug the washer back in and turn it on.
If the information code remains, contact a Samsung customer service center for service.