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LO

Error LO (Code 2) - Door fails to unlock

Samsung · Washing Machines

What does LO mean?

The washing machine tried to unlock the door three times but was unsuccessful. This prevents the door from opening at the end of a cycle or when paused.

Common Causes

  • Door lock mechanism malfunction
  • Electrical issue with the door lock
  • Obstruction preventing the door from opening

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Try to restart the cycle or turn off and on the machine to reset the door lock.

  2. 2

    Check for any items (clothes, debris) that might be jamming the door.

  3. 3

    Wait a few minutes, as some door locks have a thermal delay before they can unlock.

Browse all codes in this manual (95)
Verified technical data. Last updated: April 2026

Related Faults

1Diagnostic Code 1 - Water level does not drop11Error 11 (FAiL) - EEPROM fault, program settings reset1C1C — Water Level sensor is not working properly.
Source: Samsung Washing Machines
Open Manual (Page 24)Search more codes in this manual