Samsung · Washing Machines
The washing machine tried to unlock the door three times but was unsuccessful. This prevents the door from opening at the end of a cycle or when paused.
Click steps to track your progress.
Try to restart the cycle or turn off and on the machine to reset the door lock.
Check for any items (clothes, debris) that might be jamming the door.
Wait a few minutes, as some door locks have a thermal delay before they can unlock.