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Updating

Washer is updating software

Samsung · Washing Machines

What does Updating mean?

The washing machine is undergoing a software update. During this period, the control panel will be unresponsive, and the update process typically lasts approximately 15 minutes before completing automatically.

Common Causes

  • Automatic software update initiated by the system

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Do not attempt to operate the washer controls while the 'Updating' message is displayed.

  2. 2

    Allow the update process to complete naturally, which usually takes around 15 minutes.

  3. 3

    If the update process extends continuously beyond 30 minutes, and there are no Wi-Fi issues, contact the Support Center.

Browse all codes in this manual (95)
Verified technical data. Last updated: April 2026

Related Faults

1Diagnostic Code 1 - Water level does not drop11Error 11 (FAiL) - EEPROM fault, program settings reset1C1C — Water Level sensor is not working properly.
Source: Samsung Washing Machines
Open Manual (Page 12)Search more codes in this manual