Samsung · Washing Machines
The washing machine is undergoing a software update. During this period, the control panel will be unresponsive, and the update process typically lasts approximately 15 minutes before completing automatically.
Click steps to track your progress.
Do not attempt to operate the washer controls while the 'Updating' message is displayed.
Allow the update process to complete naturally, which usually takes around 15 minutes.
If the update process extends continuously beyond 30 minutes, and there are no Wi-Fi issues, contact the Support Center.