EA — Flame not detected or lost

What does EA mean?

The boiler's flame was not detected or the flame signal was lost during operation. This often points to an issue with the gas supply or ignition system.

• No gas supply to the boiler.
• Faulty igniter or electrode.
• Problem with the gas valve.
• Power supply issue to ignition components.

Click steps to track your progress.

1. 1

   Check that your gas supply is turned on and other gas appliances are working.

2. 2

   Reset the boiler using the dedicated reset button.

3. 3

   If the flame still isn't detected, contact a Gas Safe registered engineer, as gas components require professional attention.