Worcester Bosch Boilers

60 fault codes documented

A1

A1 — Water leak or pump dry run

The boiler has detected a water leak, or the pump is running dry or with air in the system. This can lead to pump damage if not addressed.

A1 281

A1 281 — Pump stuck or running dry

The boiler's pump is either stuck or running dry, possibly with air in the system. This can lead to inefficient heating or pump damage.

A3 317

A3 317 — Flue gas temperature sensor short circuit

There is a short circuit in the contacts of the flue gas temperature sensor. This indicates a fault with the sensor responsible for monitoring flue gas temperatures.

A5

A5 — Tank NTC sensor defective

The negative thermistor coefficient (NTC) sensor for the hot water tank is faulty. This sensor measures temperature and affects hot water operation.

A7

A7 — Hot water sensor defective

The domestic hot water (DHW) negative thermistor coefficient (NTC) sensor or its connecting leads are defective. This will affect the boiler's ability to provide hot water.

A8

A8 — sensor communication error

There is a break in communication to the FX sensor controls. This indicates an electrical connection issue preventing proper sensor operation.

A8 362

A8 362 — Low mains voltage or invalid HCM

This code indicates either low or inconsistent mains voltage, or an invalid Heat Control Module (HCM). The boiler's electrical supply or its internal control unit may have a problem.

B1

B1 — Code plug not detected

The boiler's code plug has not been detected. The code plug is essential for the boiler's correct operation as it identifies the boiler type and settings.

B2, B3, B4, B5, B6

B2-B6 — Data error

The boiler has encountered a data error, indicating a problem with internal data processing or storage. This can prevent the boiler from functioning correctly.

B7

B7 — Burner control error

The boiler's burner control unit has detected an error. This unit is responsible for managing the ignition and operation of the burner.

B7 257

B7 257 — Internal error or control module problem

This code indicates an internal error, possibly related to the boiler's control board or the Heat Control Module (HCM). The HCM or its connections may be defective.

C1 264

C1 264 — Fan stopped or no control signal

The boiler's fan has stopped operating or is not receiving a control signal or power supply. Proper fan function is crucial for safe combustion.

C4 237

C4 237 — Control box or HCM defective

The control box or Heat Control Module (HCM) is defective. These components manage the boiler's overall operation.

C4 273

C4 273 — Airflow present / continuous fan operation

This indicates that airflow was present continuously for the last 24 hours, or the boiler was switched off for a short period due to continuous operation. The appliance may be temporarily blocked.

C6

C6 — Fan speed too low or fan defect

The boiler's fan speed is too low, or there is a general fan defect. This can hinder proper combustion and flue gas exhaust.

C6 215

C6 215 — Fan running too fast

The boiler's fan is operating at an excessively high speed. This indicates a problem with the fan or its control system.

C6 216

C6 216 — Fan speed too low

The boiler's fan speed is too low. This can prevent proper combustion and flue gas expulsion.

C7 214

C7 214 — Fan not running during start phase

The boiler's fan is not running, particularly during the start-up phase, or at all. This prevents the boiler from igniting safely.

C7 216

C7 216 — Fan speed too low

The boiler's fan speed is too low. This issue can prevent proper air supply for combustion and safe exhaust of flue gases.

C7 217

C7 217 — Fan stopped or irregular speed

The boiler's fan has stopped during appliance operation or its speed is irregular during startup. This indicates a critical fault with the fan system.

CC 800

CC 800 — Outdoor sensor defect

The outdoor temperature sensor, if connected, is defective. This sensor helps the boiler adjust its output based on external temperatures.

CE 207

CE 207 — Water pressure too low

The boiler's water pressure is too low. This is a common issue that prevents the boiler from operating safely and efficiently.

CE 266

CE 266 — Pump test failed

The boiler's internal pump test has failed. This indicates a problem with the pump itself, which circulates water through the heating system.

D1 240

D1 240 — Return sensor error or short circuit

The boiler's return temperature sensor has an error, or its contacts are short-circuited. The sensor might also be wet or damaged, affecting accurate temperature readings.

D1 241

D1 241 — Boiler return temperature sensor contacts interrupted

The contacts of the boiler return temperature sensor have been interrupted. This means the boiler is not receiving proper temperature feedback from the return line.

D3

D3 — External temperature limiter activated

The external temperature limiter has been activated, preventing the boiler from operating. This is a safety feature to prevent overheating.

D3 232

D3 232 — External switching contact opened

An external switching contact has opened. This contact could be part of an external control device connected to the boiler, causing it to stop operating.

D4 213

D4 213 — Flow/return temperature sensor rising too quickly

The actual temperature recorded by the flow or return temperature sensor is rising too quickly. This indicates a potential overheating issue or sensor malfunction.

D4 271

D4 271 — Flow/safety sensor temperature difference exceeds limit

The temperature difference between the flow and safety sensors has exceeded the permissible limit, or is too high. This is a safety measure to prevent overheating.

D4 286

D4 286 — Boiler return temperature sensor detected temp higher than 105°c

The boiler return temperature sensor has detected a temperature exceeding 105°C. This is a critical safety warning indicating potential overheating in the return circuit.

D5

D5 — Condensate pump failure

The condensate pump has failed. This pump is essential for removing acidic waste water from high-efficiency boilers.

D6

D6 — Internal heat bank overflow

The boiler has detected an internal heat bank overflow. This indicates a problem with the internal hot water storage or expansion system.

E2

E2 — CH water flow NTC sensor defective

The central heating (CH) water flow negative thermistor coefficient (NTC) sensor or its connection leads are defective. This sensor monitors the temperature of water flowing out for heating.

E2 222

E2 222 — Flow sensor short circuit

The flow temperature sensor contacts are short-circuited. This means the sensor is sending an incorrect or constant signal, which affects the boiler's ability to regulate temperature.

E2 223

E2 223 — Flow temperature sensor contacts interrupted

The flow temperature sensor contacts have been interrupted. This means the boiler is not receiving any temperature feedback from the flow line.

E2 233

E2 233 — Flow temperature sensor disconnected

The flow temperature sensor is disconnected. This prevents the boiler from accurately measuring the water temperature leaving the boiler.

E2 350

E2 350 — Flow temperature sensor shorted

The flow temperature sensor has shorted. This indicates a fault in the sensor or its wiring, leading to incorrect temperature readings.

E2 351

E2 351 — Flow temperature sensor disconnected

The flow temperature sensor is disconnected. This prevents the boiler from accurately measuring the water temperature leaving the boiler.

E5 218

E5 218 — Flow temperature too high

The boiler's flow temperature is too high, or the temperature captured by the flow temperature sensor has exceeded 105°C. This is a critical safety fault.

E9

E9 — Safety temperature limiter tripped

The safety temperature limiter in the central heating (CH) flow has tripped. This is a critical safety measure, often due to high system pressure or an overheating issue.

E9 210

E9 210 — Flue gas sensor temperature too high and open

The temperature measured by the flue gas sensor is too high, and the sensor circuit is open. This is a critical safety fault indicating excessive flue gas temperatures.

E9 219

E9 219 — Safety sensor fault or temperature too high

A safety sensor fault has occurred, indicating that the temperature is too high or the sensor has a short circuit or open circuit. This is a safety mechanism to prevent damage.

E9 220

E9 220 — Safety temperature sensor shorted or too high (>130°c)

The safety temperature sensor contacts have shorted, or the sensor has detected a temperature exceeding 130°C. This is a critical safety lockout.

E9 224

E9 224 — Max thermostat activated or flue/high limit thermostat activated

The maximum thermostat has been activated, often due to a flue gas thermostat overheat or activation of the high limit thermostat. This is a safety shutdown.

E9 276

E9 276 — Primary flow temperature exceeded 95°c

The primary flow temperature has exceeded 95°C. This indicates a potential overheating issue in the boiler's main heating circuit.

E9 277

E9 277 — Safety temperature sensor measured temperature in excess of 95°c

The safety temperature sensor has detected a temperature above 95°C. This is a critical safety measure to protect the boiler from overheating.

E9 285

E9 285 — Boiler return temperature sensor measured temperature higher than 95°c

The boiler return temperature sensor has measured a temperature above 95°C. This indicates potential issues with heat dissipation or sensor accuracy.

E9 318

E9 318 — Flue gas temperature sensor contacts interrupted

The contacts of the flue gas temperature sensor have been interrupted. This means the boiler cannot accurately monitor flue gas temperatures for safe operation.

EA

EA — Flame not detected or lost

The boiler's flame was not detected or the flame signal was lost during operation. This often points to an issue with the gas supply or ignition system.

EA 227

EA 227 — No ionisation detected after ignition

No ionisation current was detected following the ignition of the burner. This means the boiler failed to confirm the presence of a flame after attempting to light.

EA 229

EA 229 — Loss of ionisation signal during operation

There was insufficient ionisation current detected by the system during the burning phase, or a general loss of ionisation signal. This indicates the flame is not consistently detected.

EA 234

EA 234 — Gas valve contacts interrupted

The contacts of the gas valve have been interrupted. This means the gas valve is not able to open or close correctly, preventing gas flow to the burner.

EA 261

EA 261 — Heat control module (HCM) or burner control unit faulty

The Heat Control Module (HCM) is potentially defective or the burner control unit is faulty. This module is vital for managing the boiler's operation.

EA 269

EA 269 — Ignition device activated for too long

The ignition device has been activated for an excessive duration. This indicates that the boiler is attempting to ignite the flame but is unsuccessful.

EC 256

EC 256 — Burner control unit has an error

The burner control unit has detected an error. This unit is critical for safe ignition and supervision of the boiler's flame.

EF 349

EF 349 — Central heating boil detected

A central heating boil has been detected. The boiler is operating at minimum burner load with a temperature difference greater than 18°C between flow and return.

EH 258

EH 258 — Burner control unit or HCM faulty

The burner control unit or the Heat Control Module (HCM) is faulty. This indicates a problem with the core electronic components managing the boiler.

F0

F0 — Internal error (electrical/programmer/ignition)

An internal error has occurred, potentially related to electrical connector contacts, the programmer interface module, or loose ignition leads. This indicates a general malfunction within the boiler's electronics.

F0 237

F0 237 — Internal error

An unspecified internal error has occurred within the boiler's system. This suggests a general malfunction of the control electronics.

F0 238

F0 238 — Gas valve or control box error

The boiler has detected an error with the gas valve or the control box. This could mean the gas valve coils need checking or there's a problem with the burner control unit (KIM).