Worcester Bosch · Boilers
The burner control unit or the Heat Control Module (HCM) is faulty. This indicates a problem with the core electronic components managing the boiler.
Click steps to track your progress.
Reset the boiler by power cycling it at the mains for 30 seconds, then turning it back on.
If accessible, gently check the connections and seating of the burner control unit or HCM.
Contact a Gas Safe registered engineer, as these critical components require expert diagnosis and possible replacement.