Steady Red LED - Charging fault or authentication failed

What does Steady Red LED mean?

The charging station's status indicator shows a steady red light, which can indicate a charging fault with the cable or vehicle, or a persistent authentication failure. It might also point to a tripped fuse or circuit breaker within the system.

• Charging fault on the charging cable itself
• Charging fault with the vehicle being charged
• RFID tag or charging card is not connected to your user profile
• Fuses or circuit breaker inside the charging station have tripped

Click steps to track your progress.

1. 1

   Disconnect the charging cable from the charging station. Observe if the status indicator turns green.

2. 2

   If the indicator turns green, reconnect the charging cable. If charging does not start and the indicator turns red again, there may be a fault with the charging cable or vehicle.

3. 3

   If the indicator does not turn green after disconnecting the cable, check the fuses as described in the chapter 'Check the Circuit Breaker in the Charging Station'.

4. 4

   Verify that your RFID tag or charging card is properly connected to your user profile in the Zaptec Portal.