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Orange LED solid

Solid Orange LED - Charger not configured

Zaptec · Go

What does Orange LED solid mean?

A solid orange light indicates that your Zaptec Go charger is powered on but has not yet been configured for use. This is a normal state during initial setup.

Common Causes

  • The charger has been powered on but the initial configuration steps have not been completed.
  • The setup process via the Zaptec App or the internal switch was not finished.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Open the Zaptec App on your smartphone and ensure Bluetooth is enabled.

  2. 2

    Follow the 'Install a charging station' or 'Install product' journey in the app, scanning the QR code inside the charger.

  3. 3

    Set the installation details such as circuit breaker size, maximum current, and phase.

  4. 4

    Tap 'Finish' in the app to complete the configuration.

  5. 5

    If app configuration is not possible, use the internal switch for basic setup, noting that this limits some functionalities.

Browse all codes in this manual (9)
Verified technical data. Last updated: April 2026

Related Faults

4G LTE-M offlineCharging station not online (4G LTE-M)Charging not startingCharging does not startCharging slowCharging is slow - Reduced charging effect
Source: Zaptec Go
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