Solid Red LED - Error detected

What does Red LED solid mean?

A solid red light indicates that the Zaptec Go charger has detected an error. This prevents the charger from operating safely and requires attention.

• An internal charger fault has occurred.
• A ground fault or other electrical fault detected in the vehicle or home electrical system.
• The charger has overheated or experienced an overcurrent condition.

Click steps to track your progress.

1. 1

   Unplug your electric vehicle from the charging station.

2. 2

   Restart the charging station by turning off its dedicated circuit breaker for at least 30 seconds, then turning it back on.

3. 3

   Wait for the charger's status light to change from red to another color, indicating the error is cleared.

4. 4

   If the red light persists or reappears after restarting, contact Zaptec support or a qualified electrician for assistance.