Solid Yellow LED - Waiting for authorization

What does Yellow LED solid mean?

A solid yellow light indicates that the Zaptec Go charger is waiting for authorization to begin charging. This usually means a user needs to authenticate to start the session.

• Authorization is required to start the charging session.
• Authorization is not enabled or properly configured in the Zaptec App.
• An RFID tag or app authorization attempt failed or was not performed.

Click steps to track your progress.

1. 1

   Connect your electric vehicle to the charging station.

2. 2

   Open the Zaptec App on your smartphone and initiate a charging session, ensuring the authorization feature is active.

3. 3

   If you use an RFID tag, gently tap your authorized tag against the RFID reader on the charger.

4. 4

   Verify your Zaptec App account settings allow for charging authorization for this charger.