Mitsubishi Electric MSZ-AP Air Conditioners
87 fault codes documented
Unit cannot be operated for about 3 minutes after restart - Microprocessor protection
After restarting, the unit intentionally delays operation for approximately 3 minutes. This is a built-in protective measure controlled by the microprocessor.
3 short beeps from indoor unit - Weekly timer setting failed
When attempting to transmit weekly timer settings from the remote controller to the indoor unit, three short beeps are heard. This indicates that the setting information was not successfully received by the indoor unit.
NET and MODE LEDs flashing (every 5 seconds) - Access Point Mode activated
The Wi-Fi interface has successfully entered Access Point Mode. Both the green NET LED and orange MODE LED will flash every 5 seconds, indicating it is broadcasting its own network.
Abnormal sound is heard — Unusual operating noise
The air conditioner is making unusual, loud, or abnormal sounds during operation, which may indicate a mechanical issue or internal malfunction.
Outdoor unit malfunction — Caused by small animals
Small animals entering the outdoor unit and making contact with electrical parts inside can lead to various problems, including unit malfunctions, smoke emission, or even a risk of fire.
Airflow direction changes automatically, vane control disabled - Anti-condensation or defrosting
The horizontal vane's direction automatically adjusts, and manual adjustment with the remote controller is temporarily unavailable. This happens to prevent water condensation or during a heating defrost cycle.
Unit starts automatically after power loss - Auto restart function
If the main power is turned off without first stopping the unit via the remote controller, and then turned back on, the unit will automatically resume operation in the same mode it was in before the power interruption.
Unit starts automatically — After power interruption
The air conditioner is equipped with an auto restart function. If the power supply is interrupted (for example, during a blackout) while the unit is operating, it will automatically resume operation with the previous settings once power is restored. This is a designed feature, not a fault, unless unwanted.
Breaker trips frequently — Electrical overload or fault
The electrical circuit breaker dedicated to the air conditioner repeatedly trips, cutting power to the unit. This suggests an electrical issue or an overload condition.
Burbling sound heard from unit - Drain hose air absorption
A 'burbling' or gurgling sound is heard coming from the unit.
Cracking sound heard from unit - Expansion/contraction of parts
A cracking noise is heard from the unit, typically intermittent during operation.
Operation indicator lamp is dim and unit does not beep - NIGHT MODE activated
The operation indicator lamp on the indoor unit appears dim, and the unit does not produce beep sounds when operating (except for start or stop actions).
ERR Orange Flashing, NET Green Flashing — Router connection failed, attempting indoor unit connection
The Wi-Fi interface is trying to establish a connection with the indoor unit while also failing to connect to your home Router, indicating a dual communication problem.
ERR Orange Flashing, NET Green OFF — Router and indoor unit connection failed
Both the connection to your Router and the connection to the indoor air conditioner unit have failed. This indicates a comprehensive communication issue for the Wi-Fi interface.
ERR Orange Flashing, NET Green ON — Router connection failed, but connected to indoor unit
The Wi-Fi interface failed to connect to your local Router, but it successfully established a connection with the indoor air conditioner unit. This indicates a network issue at the Router level.
ERR LED (Orange) solid — Wi-Fi Network Error
The orange ERR LED on the Wi-Fi interface indicates a problem with the network connection or communication. The system may not be able to connect to the MELCloud service.
ERR Orange ON, NET Green Flashing — Server connection failed, attempting indoor unit connection
The Wi-Fi interface failed to connect to the Mitsubishi Electric server and is currently attempting to establish a connection with the indoor air conditioner unit.
ERR Orange ON, NET Green Flashing — Server connected, but cannot connect to indoor unit
The Wi-Fi interface has successfully connected to the Mitsubishi Electric server but failed to establish a connection with the indoor air conditioner unit. This suggests an issue with local communication between the interface and the unit.
ERR Orange ON, NET Green OFF — Server and indoor unit connection failed
Both the connection to the Mitsubishi Electric server and the connection to the indoor air conditioner unit have failed. This indicates a complete communication breakdown.
ERR Orange ON, NET Green ON — Server connection failed, but connected to indoor unit
The Wi-Fi interface successfully connected to the indoor unit but failed to connect to the Mitsubishi Electric server. This suggests an internet, DNS, or server-side issue.
NET LED flashing (every second) - Firmware downloading
The Wi-Fi interface is currently downloading new firmware. The green NET LED will flash every second, indicating the download is in progress.
ERR and NET LEDs flashing (every second) - Firmware updating
The Wi-Fi interface is currently updating its firmware. Both the orange ERR LED and green NET LED will flash every second during this process.
Heating operation does not start immediately - Outdoor unit defrosting
When heating operation is selected, the unit does not start blowing warm air right away. There is a delay before warm air is discharged.
Heating operation stops for about 10 minutes - Outdoor unit defrosting
During heating operation, the unit may pause for up to 10 minutes. This is because the outdoor unit is undergoing a defrosting cycle to melt accumulated ice.
Hissing sound heard from unit - Refrigerant flow change
A hissing sound is occasionally heard from the unit during operation.
Horizontal vane does not move - Vane position abnormal
The horizontal vane remains stationary or does not adjust its position as expected when commands are given.
Horizontal vane swing operation pauses then restarts - Normal adjustment
The horizontal vane's swing motion temporarily stops for a short period and then resumes. This is a part of its normal operational sequence.
Indoor unit discolors (turns yellow) over time - Normal aging
The plastic components of the indoor unit may gradually turn yellow or show other signs of discoloration over time.
Room cannot be cooled or heated sufficiently - Settings, cleanliness, or environment factors
The air conditioner is running, but the room is not reaching or maintaining the desired temperature effectively.
ERR/NET LED flashes every 0.5 sec — Invalid IP address setting
The ERR or NET LED on the Wi-Fi interface is rapidly flashing (every 0.5 seconds), indicating a problem with the IP address configuration.
ERR/NET LED flashes every second — Invalid DNS setting
The ERR or NET LED on the Wi-Fi interface is flashing once per second, signaling an issue with the DNS (Domain Name System) settings required for internet communication.
ERR/NET LED flashes once every 5 sec — Improper server communication
The ERR or NET LED flashes once, then pauses for 5 seconds, repeating the pattern. This means the Wi-Fi interface is connected to the server but not communicating properly or consistently.
ERR/NET LED flashes twice every 5 sec — Not connected to server
The ERR or NET LED flashes two times, then pauses for 5 seconds, repeating the pattern. This indicates that the Wi-Fi interface is not connected to the Mitsubishi Electric server.
Power plug loose or dirty — Risk of electric shock or fire
If the power supply plug is not fully inserted into the outlet or has dust, clogging, or loose parts, it can lead to electric shock or fire due to poor contact or electrical overheating.
Lower horizontal vane does not move in SWING mode (COOL/DRY/FAN) - Normal operation
If the SWING function is selected while the unit is operating in COOL, DRY, or FAN mode, the lower horizontal vane will not move.
Mechanical sound heard from indoor unit - Fan/compressor switching
A distinct mechanical noise is heard from the indoor unit during operation.
Mist discharged from indoor unit air outlet - Rapid cooling of moisture
Visible mist or vapor is coming out of the indoor unit's air outlet. This occurs when the cool air from the unit rapidly cools moisture in the room, causing it to condense into visible mist.
NET Green LED OFF — Wi-Fi interface failed to connect to the Router
The green NET LED on the Wi-Fi interface is off, indicating that it could not establish a connection with your home Wi-Fi Router. This points to a local network connectivity issue.
No beep or 'beep beep' sound — Remote controller signal not received
When you operate the air conditioner using the remote controller, the indoor unit should emit a 'beep' or 'beep beep' sound to confirm that the signal has been received. If no sound is heard, the signal might not be reaching the unit.
Non-operating indoor unit feels warm with water flow sound - Refrigerant flow
In a multi-system setup, an indoor unit that is not currently operating may feel slightly warm, and you might hear a sound similar to water flowing from it.
NET and UNIT LEDs flashing (every 5 seconds) - Normal operation
The Wi-Fi interface is operating normally, successfully communicating with both the server and the indoor unit. Both the green NET and UNIT LEDs will flash every 5 seconds.
Water leakage or dew scattering — Operating during construction/finishing work
Operating the air conditioner during interior construction, finishing work, or floor waxing can introduce volatile elements into the air. These elements may adhere inside the air conditioner, leading to unintended water leakage or the scattering of dew.
Upper operation indicator blinks every 0.5 seconds — Indoor/outdoor unit mis-wiring
During a test run of the air conditioner, if the upper lamp of the operation indicator blinks approximately every 0.5 seconds, it signals a potential mis-wiring of the indoor/outdoor unit connecting wire (A). This specific blinking pattern indicates a wiring fault.
Operation indicator lamp blinks — Abnormal operation detected
The indicator light on the indoor air conditioner unit is blinking, signaling that there might be an issue or an abnormal operating condition. The specific meaning of the blinking pattern may vary.
Outdoor fan does not rotate or stops intermittently - Cooling capacity maintenance
The outdoor unit's fan may not rotate even when the compressor is running, or it may start and stop frequently during operation.
Outdoor Control P.C. Board LED Solid Lit - Abnormal Communication or Not Connected
A solid lit LED on the outdoor control P.C. board indicates that communication between the indoor and outdoor units is abnormal or not connected. This can prevent the air conditioning system from operating correctly.
Water leaks from the outdoor unit - Condensation or defrost melt
Water is observed dripping or leaking from the outdoor unit, either from pipes or the unit's base.
White smoke discharged from outdoor unit - Defrosting vapor
Visible white smoke or vapor is coming from the outdoor unit during operation.
Radio or TV reception interference — Air conditioner operating noise
The operation of the air conditioner causes static, picture distortion, or noise on nearby radio or television sets, suggesting electromagnetic interference.
Refrigerant leakage found — Gas leak detected
There is evidence of refrigerant leaking from the system. This can be indicated by a hissing sound, unusual smells, or visible oily residue near connections, leading to reduced cooling performance.
Remote controller display blank or dim - Batteries exhausted or incorrect polarity
The remote controller's display is not visible or is very faint, making it difficult to read or use.
Remote control signal not received — Interference from fluorescent lamps
The air conditioner does not respond to commands from the remote control, especially when electronic ON/OFF type fluorescent lamps (inverter-type) are used in the room.
NET LED flashing (variable) and UNIT LED flashing (every 5s) - Server and unit communicating
The Wi-Fi interface is actively communicating with the server (NET LED flashing every 0.5 or 1 second) and communicating with the indoor unit (UNIT LED flashing every 5 seconds). This is part of the normal operation or connection progress.
NET and UNIT LEDs flashing (variable) - Server and unit communication starting
The Wi-Fi interface is communicating with the server and starting up communication with the indoor unit. NET and UNIT LEDs will flash either every 0.5 seconds (searching for server) or every second (registering info to server).
Wi-Fi interface damage — Due to static electricity
Static electricity discharged from a person's body can potentially damage the Wi-Fi interface unit when touching the indoor unit. This damage can lead to malfunctions of the Wi-Fi functionality.
Air from indoor unit smells strange - Dirty filters or absorbed odors
The air blowing out of the indoor unit has an unusual or unpleasant odor.
Unit starts or stops operation automatically - Weekly timer active
The air conditioner begins or ceases operation without any manual input from the user.
Unit cannot be operated - No response or power
The indoor unit is not responding to controls or appears to have no power, preventing operation.
Indoor unit does not respond to remote control - Batteries, polarity, or interference
The indoor unit does not register commands sent from the remote controller, even when buttons are pressed.
Unit Unresponsive - No Power or Major Internal Fault
The indoor unit does not respond to the remote controller, and the OPERATION INDICATOR lamp does not light up even when the EMERGENCY OPERATION switch is pressed. This indicates a fundamental power supply issue or a major fault within the indoor unit's main electronic control board or related components.
Operation Indicator Lamp 14+ Blinks - Other Outdoor Unit Abnormality
The upper lamp of the indoor unit's Operation Indicator blinks fourteen or more times in a pattern. This is a general indicator for various other abnormalities within the outdoor unit that are not covered by the more specific error codes.
Operation Indicator Lamp 2 Blinks - Room Temp / Indoor Coil Thermistor Trouble
The upper lamp of the indoor unit's Operation Indicator blinks twice in a pattern. This indicates a problem with either the room temperature thermistor or the indoor coil thermistor, which are critical for accurate temperature sensing.
Operation Indicator Lamp 3 Blinks - Indoor Fan Motor Trouble
The upper lamp of the indoor unit's Operation Indicator blinks three times in a pattern. This signals an issue with the indoor fan motor, which is responsible for circulating air within the room.
Operation Indicator Lamp 4 Blinks - Indoor Unit Control System Trouble
The upper lamp of the indoor unit's Operation Indicator blinks four times in a pattern. This indicates a general problem with the indoor unit's control system, suggesting an internal electronic fault within the main control board.
Operation Indicator Lamp 5 Blinks - Outdoor Power System Abnormality
The upper lamp of the indoor unit's Operation Indicator blinks five times in a pattern. This signifies an abnormality in the outdoor unit's power system, which could affect its operation.
Operation Indicator Lamp 6 Blinks - Outdoor Unit Thermistor Trouble
The upper lamp of the indoor unit's Operation Indicator blinks six times in a pattern. This points to a problem with one or more thermistors in the outdoor unit, which are crucial for temperature regulation and protection.
Operation Indicator Lamp 7 Blinks - Outdoor Control System Trouble
The upper lamp of the indoor unit's Operation Indicator blinks seven times in a pattern. This indicates a general problem with the outdoor unit's control system, often related to the inverter or outdoor electronic control P.C. board.
Operation Indicator Lamp Blinking (0.5s intervals) - Miswiring or Serial Signal Trouble
The upper lamp of the indoor unit's Operation Indicator blinks on and off every 0.5 seconds. This signifies a problem with the wiring between the indoor and outdoor units or an issue with the serial communication signal.
Upper lamp blinks 0.5s ON/OFF — Miswiring or Serial Signal Error
The indoor unit's upper lamp blinks at 0.5-second intervals, indicating that the indoor and outdoor units are not operating. This usually means the serial signal from the outdoor unit is not being received for 6 minutes. It can also occur if the indoor unit was connected to a non-low-standby-power model outdoor unit after previously being connected to a low-standby-power model.
Upper lamp blinks 14 times or more — Other Abnormality Detected
The indoor unit's upper lamp blinks 14 or more times, indicating that an abnormality other than the commonly listed issues has been detected by the system. Further investigation is required to pinpoint the exact cause.
Upper lamp blinks 2 times — Indoor Coil or Room Temperature Thermistor Error
The upper lamp on the indoor unit blinks twice, indicating an issue with one of the indoor temperature sensors. Either the indoor coil thermistor or the room temperature thermistor is detected as short-circuited or open-circuited.
Upper lamp blinks 3 times — Indoor Fan Motor Error
The indoor unit's upper lamp blinks three times, indicating a problem with the indoor fan motor. The system is not receiving the rotational frequency feedback signal during the fan's operation.
Upper lamp blinks 4 times — Indoor Control System Error
The upper lamp on the indoor unit blinks four times, signaling an error in the indoor control system. This means the indoor electronic control P.C. board cannot properly read data from its nonvolatile memory.
Upper lamp blinks 5 times — Outdoor Power System Error
The upper lamp on the indoor unit blinks five times, indicating a problem with the outdoor unit's power system. The compressor has stopped due to overcurrent protection or start-up failure protection three consecutive times within one minute after starting.
Upper lamp blinks 6 times — Outdoor Thermistors Error
The indoor unit's upper lamp blinks six times, indicating an issue with the outdoor unit's thermistors. The outdoor thermistors are detected as short-circuited or open-circuited during compressor operation.
Upper lamp blinks 7 times — Outdoor Control System Error
The upper lamp on the indoor unit blinks seven times, indicating an error in the outdoor control system. This means the inverter P.C. board or the outdoor electronic control P.C. board cannot properly read data from its nonvolatile memory.
Upper lamp lights up (solid) — Outdoor Control System Error
The indoor unit's upper lamp lights up solid, and the outdoor unit does not operate. This indicates a problem where the inverter P.C. board or the outdoor electronic control P.C. board cannot properly read data from its nonvolatile memory, similar to the 7-time blink error but with a different indicator.
Horizontal vanes touching or in abnormal position - Vane reset needed
The horizontal vanes are not in their correct positions, such as touching each other, being misaligned, or failing to return to the proper closed position.
NET LED solid green (5 seconds) - WPS pairing completed
The Wi-Fi interface has successfully completed the WPS pairing process with your router. The green NET LED will light up solid for 5 seconds.
ERR LED solid orange (5 seconds) - WPS pairing failed
The Wi-Fi interface failed to complete the WPS pairing process with the router. The orange ERR LED will light up solid for 5 seconds.
NET and MODE LEDs flashing (every 0.5 seconds) - WPS-PIN Mode activated
The Wi-Fi interface has successfully entered WPS-PIN Mode. Both the green NET LED and orange MODE LED will flash every 0.5 seconds, indicating it's ready for WPS-PIN pairing.
NET and MODE LEDs flashing (every second) - WPS-PUSH Mode activated
The Wi-Fi interface has successfully entered WPS-PUSH Mode. Both the green NET LED and orange MODE LED will flash every second, indicating it's ready for WPS pairing.
Sound of water flowing from unit - Refrigerant or condensed water movement
A sound resembling water flowing is heard from inside the unit.
Water leakage — Water leaks or drips from the indoor unit
Water is visibly dripping or leaking from the indoor air conditioning unit. This indicates a potential issue that requires immediate attention.
Weekly timer not operating as set - ON/OFF timer, reception error, or clock issue
The weekly timer function is not triggering operations (start/stop) according to the programmed settings.
Wi-Fi interference — Malfunctions near automatic control devices
The indoor unit equipped with a Wi-Fi interface can cause interference if installed near automatic control devices such as automatic doors or fire alarms, potentially leading to their malfunction.
Wi-Fi interference — Malfunctions near medical equipment or devices
The Wi-Fi interface in the indoor unit can cause interference with medical electrical equipment or personal medical devices (such as cardiac pacemakers or implantable cardioverter-defibrillators), which may lead to malfunctions or accidents.